All Systems Operational
Uptime over the past 90 days. View historical uptime.
Core Operational
90 days ago
100.0 % uptime
Today
DCXBackend ? Operational
90 days ago
100.0 % uptime
Today
Shop Operational
90 days ago
100.0 % uptime
Today
DCX Shopsite - Courage.CX Operational
90 days ago
100.0 % uptime
Today
Partner API Operational
90 days ago
99.91 % uptime
Today
Partner API - subscription/lookup - 01 ? Operational
90 days ago
99.96 % uptime
Today
Partner API - subscription/lookup - 02 ? Operational
90 days ago
100.0 % uptime
Today
Partner API - subscription/lookup - 03 ? Operational
90 days ago
99.97 % uptime
Today
Partner API - subscription/lookup - 04 ? Operational
90 days ago
100.0 % uptime
Today
Partner API - subscription/lookup - 05 ? Operational
90 days ago
99.75 % uptime
Today
Partner API - subscription/lookup - 06 ? Operational
90 days ago
99.95 % uptime
Today
Partner API - subscription/lookup - 07 ? Operational
90 days ago
99.9 % uptime
Today
Partner API - subscription/lookup - 08 ? Operational
90 days ago
99.88 % uptime
Today
Partner API - subscription/lookup - 09 ? Operational
90 days ago
99.88 % uptime
Today
Partner API - subscription/lookup - 10 ? Operational
90 days ago
99.75 % uptime
Today
Partner API - subscription/lookup - 11 ? Operational
90 days ago
100.0 % uptime
Today
Customer Self Service Operational
90 days ago
100.0 % uptime
Today
Customer Portals - Main ? Operational
90 days ago
100.0 % uptime
Today
Darwin Client & Care App ? Operational
90 days ago
99.99 % uptime
Today
Data Services Operational
90 days ago
100.0 % uptime
Today
Data Transfer via FiveTran ? Operational
90 days ago
100.0 % uptime
Today
Snowflake Snowflake Data Warehouse (Database) Operational
Snowflake Snowflake Data Warehouse (Database) Operational
AWS Operational
AWS cloudfront Operational
AWS rds-us-east-2 Operational
AWS rds-us-east-1 ? Operational
AWS rds-ca-central-1 Operational
Cloudinary Media Delivery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 16, 2024
Production 10 - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 16, 23:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 22:00 UTC
Scheduled - Scheduled Maintenance for data migration.
Transactions will be queued for later processing.
Oct 16, 19:23 UTC
Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024
Delays in certain API response times...
Postmortem - Read details
Oct 16, 12:25 UTC
Resolved - All APIs have remained responsive over the last couple hours.
Oct 8, 22:28 UTC
Update - We are continuing to monitor for any further issues.
Oct 8, 19:37 UTC
Monitoring - We have determine a process was running slowly periodically and a fix to resolve this was added. We are currently monitoring the status closely.
Oct 8, 19:36 UTC
Update - We are continuing to investigate this issue.
Oct 8, 19:35 UTC
Investigating - We have detected a delay in the PartnerAPI response times we are investigating this issue. No other systems appear to be affected.
Oct 8, 18:58 UTC
Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

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