All Systems Operational

Uptime over the past 90 days. View historical uptime.
Darwin Client & Care App Operational
DarwinCX Worldwide Deployments Operational
DarwinCX UK Operational
DarwinCX DE Operational
Core Operational
DCXBackend Operational
Shop Operational
DCX Shopsite - Courage.CX Operational
Partner API Operational
Partner API - subscription/lookup - 01 Operational
Partner API - subscription/lookup - 02 Operational
Partner API - subscription/lookup - 03 Operational
Partner API - subscription/lookup - 04 Operational
Partner API - subscription/lookup - 05 Operational
Partner API - subscription/lookup - 07 Operational
Partner API - subscription/lookup - 08 Operational
Partner API - subscription/lookup - 09 Operational
Partner API - subscription/lookup - 10 Operational
Partner API - subscription/lookup - 11 Operational
Client API Operational
Client API - 2900 Operational
Customer Self Service Operational
Customer Portals - Main Operational
Data Services Operational
Data Transfer via FiveTran Operational
Snowflake Snowflake Data Warehouse (Database) Operational
Snowflake Snowflake Data Warehouse (Database) Operational
AWS Operational
AWS cloudfront Operational
AWS rds-us-east-2 Operational
AWS rds-us-east-1 Operational
AWS rds-ca-central-1 Operational
Cloudinary Media Delivery Operational
Atlas Operational
DCXAdmin Operational
dcx-dbadmin Operational
darwinadmin Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 11, 2026

No incidents reported today.

Sep 10, 2026

Transactions held in queue
Resolved - This was monitored for 3 weeks to ensure no transactions were missed.
Sep 10, 13:43 UTC
Monitoring - The issue affecting users has been resolved and transactions have been released.

We are monitoring the platform to ensure continued stability before closing this incident.
Aug 22, 16:39 UTC
Identified - We have identified the cause of an issue impacting some users and are actively working to restore full service.

Once completed we will endure the transactions are no longer in queue.

We will continue to provide updates as remediation progresses.
Aug 21, 21:55 UTC
Investigating - We continue to investigate an issue affecting some users.

Impact remains ongoing at this time and our teams are actively working to identify what is causing transactions to be held in queue.

We will share additional information as it becomes available.
Aug 21, 21:05 UTC

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

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