Investigating - **Investigating – Shop Page Rendering Issues**
We are currently investigating a rendering issue affecting shop pages for some clients following a recent update to improve responsiveness.
**What's affected:**
- Non-standard images may not display correctly on shop pages
- Custom CSS styling may not render as expected
- "Thank you" pages for custom CSS will not be displayed after purchase
**What's NOT affected:**
- Classic layout shop pages are functioning normally
- All transactions are being processed as normal
- Core shop functionality remains fully operational
We are actively working on a fix and will post updates as they become available. We apologize for any inconvenience.
Mar 13, 2026 - 23:01 UTC
We are currently investigating a rendering issue affecting shop pages for some clients following a recent update to improve responsiveness.
**What's affected:**
- Non-standard images may not display correctly on shop pages
- Custom CSS styling may not render as expected
- "Thank you" pages for custom CSS will not be displayed after purchase
**What's NOT affected:**
- Classic layout shop pages are functioning normally
- All transactions are being processed as normal
- Core shop functionality remains fully operational
We are actively working on a fix and will post updates as they become available. We apologize for any inconvenience.
Mar 13, 2026 - 23:01 UTC
Darwin Client & Care App
Operational
DarwinCX Worldwide Deployments
Operational
DarwinCX UK
Operational
DarwinCX DE
Operational
Core
Operational
DCXBackend
Operational
Shop
Degraded Performance
DCX Shopsite - Courage.CX
Degraded Performance
Partner API
Operational
Partner API - subscription/lookup - 01
Operational
Partner API - subscription/lookup - 02
Operational
Partner API - subscription/lookup - 03
Operational
Partner API - subscription/lookup - 04
Operational
Partner API - subscription/lookup - 05
Operational
Partner API - subscription/lookup - 07
Operational
Partner API - subscription/lookup - 08
Operational
Partner API - subscription/lookup - 09
Operational
Partner API - subscription/lookup - 10
Operational
Partner API - subscription/lookup - 11
Operational
Client API
Operational
Client API - 2900
Operational
Customer Self Service
Operational
Customer Portals - Main
Operational
Data Services
Operational
Data Transfer via FiveTran
Operational
Snowflake Snowflake Data Warehouse (Database)
Operational
Snowflake Snowflake Data Warehouse (Database)
Operational
AWS
Operational
AWS cloudfront
Operational
AWS rds-us-east-2
Operational
AWS rds-us-east-1
Operational
AWS rds-ca-central-1
Operational
Cloudinary Media Delivery
Operational
Atlas
Operational
DCXAdmin
Operational
dcx-dbadmin
Operational
darwinadmin
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.