Investigating - We continue to investigate an issue affecting some users.
Impact remains ongoing at this time and our teams are actively working to identify what is causing transactions to be held in queue.
We will share additional information as it becomes available.
Aug 21, 2026 - 21:05 UTC
Impact remains ongoing at this time and our teams are actively working to identify what is causing transactions to be held in queue.
We will share additional information as it becomes available.
Aug 21, 2026 - 21:05 UTC
Darwin Client & Care App
Operational
DarwinCX Worldwide Deployments
Operational
DarwinCX UK
Operational
DarwinCX DE
Operational
Core
Operational
DCXBackend
Operational
Shop
Operational
DCX Shopsite - Courage.CX
Operational
Partner API
Operational
Partner API - subscription/lookup - 01
Operational
Partner API - subscription/lookup - 02
Operational
Partner API - subscription/lookup - 03
Operational
Partner API - subscription/lookup - 04
Operational
Partner API - subscription/lookup - 05
Operational
Partner API - subscription/lookup - 07
Operational
Partner API - subscription/lookup - 08
Operational
Partner API - subscription/lookup - 09
Operational
Partner API - subscription/lookup - 10
Operational
Partner API - subscription/lookup - 11
Operational
Client API
Operational
Client API - 2900
Operational
Customer Self Service
Operational
Customer Portals - Main
Operational
Data Services
Operational
Data Transfer via FiveTran
Operational
Snowflake Snowflake Data Warehouse (Database)
Operational
Snowflake Snowflake Data Warehouse (Database)
Operational
AWS
Operational
AWS cloudfront
Operational
AWS rds-us-east-2
Operational
AWS rds-us-east-1
Operational
AWS rds-ca-central-1
Operational
Cloudinary Media Delivery
Operational
Atlas
Operational
DCXAdmin
Operational
dcx-dbadmin
Operational
darwinadmin
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.