All Systems Operational

Uptime over the past 90 days. View historical uptime.
Darwin Client & Care App Operational
90 days ago
100.0 % uptime
Today
DarwinCX Worldwide Deployments Operational
90 days ago
100.0 % uptime
Today
DarwinCX UK Operational
90 days ago
100.0 % uptime
Today
DarwinCX DE Operational
90 days ago
100.0 % uptime
Today
Core Operational
90 days ago
100.0 % uptime
Today
DCXBackend Operational
90 days ago
100.0 % uptime
Today
Shop Operational
90 days ago
99.98 % uptime
Today
DCX Shopsite - Courage.CX Operational
90 days ago
99.98 % uptime
Today
Partner API Operational
90 days ago
99.98 % uptime
Today
Partner API - subscription/lookup - 01 Operational
90 days ago
100.0 % uptime
Today
Partner API - subscription/lookup - 02 Operational
90 days ago
100.0 % uptime
Today
Partner API - subscription/lookup - 03 Operational
90 days ago
99.99 % uptime
Today
Partner API - subscription/lookup - 04 Operational
90 days ago
100.0 % uptime
Today
Partner API - subscription/lookup - 05 Operational
90 days ago
99.99 % uptime
Today
Partner API - subscription/lookup - 07 Operational
90 days ago
99.99 % uptime
Today
Partner API - subscription/lookup - 08 Operational
90 days ago
100.0 % uptime
Today
Partner API - subscription/lookup - 09 Operational
90 days ago
99.99 % uptime
Today
Partner API - subscription/lookup - 10 Operational
90 days ago
99.93 % uptime
Today
Partner API - subscription/lookup - 11 Operational
90 days ago
99.99 % uptime
Today
Client API Operational
90 days ago
100.0 % uptime
Today
Client API - 2900 Operational
90 days ago
100.0 % uptime
Today
Customer Self Service Operational
90 days ago
100.0 % uptime
Today
Customer Portals - Main Operational
90 days ago
100.0 % uptime
Today
Data Services Operational
90 days ago
100.0 % uptime
Today
Data Transfer via FiveTran Operational
90 days ago
100.0 % uptime
Today
Snowflake Snowflake Data Warehouse (Database) Operational
Snowflake Snowflake Data Warehouse (Database) Operational
AWS Operational
AWS cloudfront Operational
AWS rds-us-east-2 Operational
AWS rds-us-east-1 Operational
AWS rds-ca-central-1 Operational
Cloudinary Media Delivery Operational
Atlas Operational
90 days ago
100.0 % uptime
Today
DCXAdmin Operational
90 days ago
100.0 % uptime
Today
dcx-dbadmin Operational
90 days ago
100.0 % uptime
Today
darwinadmin Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 19, 2026

No incidents reported today.

Mar 18, 2026
Shop - Classic layout rendering issues
Resolved - This incident has been resolved.
Mar 18, 18:21 UTC
Identified - **Identified and single fix deployed – Shop Page Rendering Issues**

We are currently investigating a rendering issue affecting shop pages for some clients following a recent update to improve responsiveness.

**Investigation in progress:**
- "Thank you" pages for custom CSS will not be displayed after purchase

**What's resolved:**
- Non-standard images may not display correctly on shop pages
- Custom CSS styling may not render as expected (expected change identified and custom changes needed per CSS)

**What's NOT affected:**
- Classic layout shop pages are functioning normally
- All transactions are being processed as normal
- Core shop functionality remains fully operational


We are actively working on a fix and will post updates as they become available. We apologize for any inconvenience.
Mar 16, 18:04 UTC
Investigating - **Investigating – Shop Page Rendering Issues**

We are currently investigating a rendering issue affecting shop pages for some clients following a recent update to improve responsiveness.

**What's affected:**
- Non-standard images may not display correctly on shop pages
- Custom CSS styling may not render as expected
- "Thank you" pages for custom CSS will not be displayed after purchase

**What's NOT affected:**
- Classic layout shop pages are functioning normally
- All transactions are being processed as normal
- Core shop functionality remains fully operational

We are actively working on a fix and will post updates as they become available. We apologize for any inconvenience.
Mar 13, 23:01 UTC
Mar 17, 2026

No incidents reported.

Mar 16, 2026
Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026
Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

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