Delayed transaction processing

Incident Report for DarwinCX

Resolved

This incident has been resolved.
Posted May 13, 2024 - 18:59 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 01, 2024 - 04:43 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 01, 2024 - 00:35 UTC

Investigating

We are investigating an issue of delayed transaction processing to the system of record.
Posted Apr 30, 2024 - 15:10 UTC
This incident affected: Core (DCXBackend) and Partner API (Partner API - subscription/lookup - 01, Partner API - subscription/lookup - 02, Partner API - subscription/lookup - 03, Partner API - subscription/lookup - 04, Partner API - subscription/lookup - 05, [HIDDEN] Partner API - subscription/lookup - 06, Partner API - subscription/lookup - 07, Partner API - subscription/lookup - 08, Partner API - subscription/lookup - 09).