Customer API degradation

Incident Report for DarwinCX

Resolved

An automated change affected API request validation, resulting in some requests being rejected with a 403 error. The issue has been addressed, and we have verified that the API is functioning as expected.
Posted May 08, 2026 - 14:20 UTC

Update

We are continuing to investigate this issue.
Posted May 08, 2026 - 13:36 UTC

Investigating

We are currently investigating a potential issue that may be impacting some users.

At this time, impact is still being assessed and our team is working to better understand the scope.

We will share additional information as it becomes available.
Posted May 08, 2026 - 12:30 UTC
This incident affected: DarwinCX Worldwide Deployments (DarwinCX UK).
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