Shop - Classic layout rendering issues

Incident Report for DarwinCX

Investigating

**Investigating – Shop Page Rendering Issues**

We are currently investigating a rendering issue affecting shop pages for some clients following a recent update to improve responsiveness.

**What's affected:**
- Non-standard images may not display correctly on shop pages
- Custom CSS styling may not render as expected
- "Thank you" pages for custom CSS will not be displayed after purchase

**What's NOT affected:**
- Classic layout shop pages are functioning normally
- All transactions are being processed as normal
- Core shop functionality remains fully operational

We are actively working on a fix and will post updates as they become available. We apologize for any inconvenience.

Posted Mar 13, 2026 - 23:01 UTC

This incident affects: Shop (DCX Shopsite - Courage.CX).